Chantell is our CRM and E-Commerce Specialist, bringing a wealth of expertise in customer journey design, digital sales optimisation, and automation systems. With a background in managing both people and platforms, she has a natural ability to create seamless digital experiences that strengthen customer relationships and drive measurable results.
Her role at Align Media goes far beyond operations Chantell is the backbone of how we ensure our clients’ businesses run smoothly behind the scenes. From designing CRM workflows and automating communication to building e-commerce solutions that increase conversions, she makes sure every touchpoint is clear, consistent, and aligned with the bigger strategy.
Passionate about innovation and efficiency, Chantell thrives on simplifying complex processes for both the team and clients. She ensures that no opportunity is missed when it comes to nurturing leads, improving customer retention, and creating systems that free up valuable time.
With her sharp organisational skills and deep understanding of digital sales ecosystems, Chantell plays a pivotal role in helping Align Media deliver not only creative campaigns but also business systems that work just as hard as the visuals.
